Terms and Conditions — NBI Clearance & Appointment

Please read these Terms and Conditions carefully before using this website. By accessing or using any page on this site, you agree to be bound by these terms in full. If you do not agree with any part of these terms, please discontinue use of this website immediately.

About This Website

This website is an independent, privately operated information resource that guides the NBI clearance application and appointment process in the Philippines. It is maintained for informational purposes only.

This website is not affiliated with, endorsed by, or operated by the National Bureau of Investigation (NBI) of the Philippines, the Department of Justice (DOJ), or any Philippine government agency or instrumentality. All official NBI services are accessed exclusively through clearance.nbi.gov.ph and authorized NBI branches.

Use of this website does not constitute an application for NBI clearance, nor does it create any legal relationship between you and the NBI or any government body.

Acceptance of Terms

By visiting, browsing, or using any part of this website — including reading articles, submitting a contact form, or clicking any link — you confirm that:

  • You are at least 18 years of age, or are accessing the site under the supervision of a parent or legal guardian
  • You have read and understood these Terms and Conditions
  • You agree to comply with all applicable local, national, and international laws and regulations while using this site

If you are using this website on behalf of an organization or employer, you represent that you have the authority to bind that entity to these terms.

Informational Purpose Only

All content published on this website — including articles, guides, step-by-step instructions, FAQs, fee information, branch details, and processing time estimates — is provided for general informational purposes only.

This website does not provide legal advice, legal representation, or any form of professional advisory service. Nothing on this site should be construed as legal counsel or a substitute for consultation with a qualified Philippine attorney or licensed professional.

NBI clearance requirements, fees, processing times, appointment availability, and portal procedures are subject to change by the NBI at any time without prior notice. While we make every effort to keep content current and accurate, we cannot guarantee that all information reflects the live state of the NBI system at the exact moment you read it.

Always verify the latest requirements and procedures directly at clearance.nbi.gov.ph or by contacting NBI Philippines through its official channels before submitting an application or attending an appointment.

No Affiliation With NBI or Government Agencies

This website has no connection to any of the following:

  • National Bureau of Investigation (NBI) of the Philippines
  • Department of Justice (DOJ) of the Philippines
  • Philippine Statistics Authority (PSA)
  • Bureau of Immigration (BI)
  • Any other Philippine national or local government agency

We do not process NBI clearance applications on your behalf. We do not have access to the NBI clearance database, applicant records, or appointment systems. We cannot retrieve, cancel, or modify any NBI appointment or clearance application. We cannot resolve HIT records, expedite processing, or facilitate clearance release.

If you need to take action on an existing NBI clearance application, contact NBI Philippines directly through clearance.nbi.gov.ph or visit the nearest NBI branch.

Accuracy and Completeness of Information

We make reasonable efforts to ensure that content on this website is accurate, current, and complete at the time of publication. However, we make no warranties or representations — express or implied — regarding the accuracy, reliability, completeness, or timeliness of any content on this site.

Information may become outdated as the NBI Online Clearance System updates its procedures, fees, or portal interface. We are not obligated to update content within any specific timeframe following changes to NBI policies or systems.

You rely on the information provided on this website entirely at your own risk.

Limitation of Liability

To the fullest extent permitted by applicable law, this website and its operators shall not be liable for any loss or damage of any kind — direct, indirect, incidental, consequential, special, or exemplary — arising out of or in connection with:

  • Your use of or reliance on any content published on this website
  • Errors, omissions, or inaccuracies in the information provided
  • Delays, interruptions, or unavailability of this website
  • Any action taken or not taken based on content found on this website
  • Unauthorized access to or alteration of your transmissions or data
  • Outcomes of NBI clearance applications, appointments, or related government processes

This limitation applies regardless of whether the potential liability is based on contract, tort, negligence, strict liability, or any other legal theory, and even if we have been advised of the possibility of such damages.

No Warranties

This website is provided on an “as is” and “as available” basis without any warranties of any kind, either express or implied. We expressly disclaim all warranties including but not limited to:

  • Implied warranties of merchantability or fitness for a particular purpose
  • Warranties that the website will be uninterrupted, error-free, or free of viruses or harmful components
  • Warranties that any specific result will be achieved by following the information provided

Intellectual Property

All original content on this website — including written articles, guides, page layouts, graphics, and original compilations of publicly available information — is the intellectual property of this website’s operators and is protected under applicable copyright law.

You may not copy, reproduce, republish, distribute, transmit, display, or create derivative works from any content on this website without prior written permission from the site operator.

Permitted personal use: You may print or save individual pages for your own personal, non-commercial reference use. This permission does not extend to systematic copying, scraping, or redistribution of content.

Third-party trademarks: Names and logos of government agencies — including the National Bureau of Investigation, Department of Justice, and others mentioned on this site — are the property of their respective owners. Their mention on this website is for informational context only and does not imply any affiliation, endorsement, or partnership.

Third-Party Links

This website may contain links to external websites, including the official NBI clearance portal, government agency pages, payment platforms, and other informational resources. These links are provided for convenience and reference only.

We have no control over the content, availability, or privacy practices of any external website. Linking to a third-party site does not constitute an endorsement of that site or its content. We are not responsible for any loss or damage that may arise from your use of any linked external website.

When you leave this website by clicking an external link, the terms and privacy policy of the destination site will govern your use of that site.

Advertising and Sponsored Content

This website displays advertisements served by third-party networks including Google AdSense. The presence of an advertisement does not constitute an endorsement of the advertised product, service, or brand. We are not responsible for the content of any advertisement displayed on this site.

Some content on this website may be sponsored or may contain affiliate links. Where this is the case, it will be disclosed in accordance with applicable advertising standards and guidelines. Sponsored or affiliate content does not influence the factual accuracy or editorial integrity of our informational guides.

User Conduct

When using this website — including submitting contact forms or leaving comments — you agree not to:

  • Submit false, misleading, or fraudulent information
  • Impersonate any person, government official, or NBI representative
  • Use the site or its contact channels to solicit personal information from other users
  • Attempt to gain unauthorized access to any part of this website or its hosting infrastructure
  • Use automated tools, bots, or scrapers to extract content from this site in bulk
  • Post or transmit content that is defamatory, obscene, threatening, harassing, or otherwise unlawful
  • Use this website for any commercial purpose without our prior written consent

We reserve the right to block access to users who violate these conduct guidelines.

Contact Form and Submissions

When you submit a message through our contact form, you understand that:

  • We will use your name and email address solely to respond to your inquiry
  • We cannot process, expedite, or intervene in any NBI clearance application on your behalf
  • We are not equipped to provide legal advice regarding HIT records, criminal records, or clearance disputes
  • Response times are not guaranteed, though we aim to reply within 1–2 business days for general inquiries

Do not submit sensitive personal information such as your NBI reference number, application ID, Emirates ID, passport number, or any financial account details through the contact form. We have no need for this information and cannot protect it in the same way as a secure government portal.

Availability of the Website

We make reasonable efforts to keep this website available and functioning. However, we do not guarantee uninterrupted access. The website may be temporarily unavailable due to scheduled maintenance, technical issues, hosting disruptions, or circumstances outside our control.

We are not liable for any inconvenience or loss resulting from website downtime.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute arising out of or in connection with your use of this website shall be subject to the exclusive jurisdiction of the courts of the Philippines.

If any provision of these Terms and Conditions is found to be unlawful, void, or unenforceable, that provision shall be deemed severable from the remaining terms, which shall remain in full force and effect.

Changes to These Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on this page with an updated “Last Updated” date at the top. Your continued use of this website following any update constitutes your acceptance of the revised terms.

We recommend reviewing this page periodically, especially if you are a regular visitor.

Contact

If you have any questions about these Terms and Conditions, please reach out through the Contact page of this website. We will do our best to address your inquiry promptly.

These Terms and Conditions were last updated in May 2026 and apply to all content and pages published on this website.