NBI Help & Support
Need help with your NBI clearance application, appointment, or payment? This page answers the most common questions and points you to step-by-step guides.
NBI Clearance Abroad: How Filipinos Apply, Pay & Receive It in 2026
Living overseas? Learn how to get NBI clearance abroad: fingerprint card, fees, representative or mail options, apostille and timelines. Start here.
Is NBI Clearance a Valid ID? Where It Works, Where It Fails & Better Options 2026
Is NBI clearance a valid ID in the Philippines and abroad? See where it is accepted, where it is rejected, and which IDs to use instead. Read now.
NBI Clearance for Minors: Requirements, Steps & Fees 2026
Can a 17-year-old get an NBI clearance? See the age rules, guardian requirements, IDs, fee and step-by-step process for minors. Check before you go.
Color of NBI Clearance for Abroad: Purpose, Apostille & Rules 2026
Wondering about the color of NBI clearance for abroad? Learn what the certificate really looks like, what embassies accept, and how to apostille it. Read now.
NBI Clearance Name Correction: Fix a Wrong Name, Birthdate or Detail in 2026
NBI clearance name correction made simple. Learn how to fix a wrong name, birthdate or detail before or after payment, plus documents to bring. Read now.
NBI Appointment Attire: What to Wear, What to Skip & Photo Tips 2026
Not sure what to wear to your NBI clearance appointment? See what to wear, what to skip, photo tips and what to bring so you are not turned away.
For official concerns, contact the NBI Help Desk at (02) 8523-8231 to 38 or visit the official portal at clearance.nbi.gov.ph. You can also contact us and we’ll point you to the right guide.